Traditionally the construction industry focused on technical and administrative features with the past perception of leaders chiefly built around power, authority, and task-orientation. Recently a new kind of authentic leadership has emerged expanding the building industries traditional boundaries of conventional management. This new generation between the ages of 18 and 33 is now dealing with greater challenges associated with modern times alongside a progressively diverse business environment.
Millennial’s have copped a bad reputation within the workplace. Perceived as entitled and spoilt by parents, Gen Y are seen to struggle with professional challenges, however the building industry is leading the way and learning to embrace these qualities. Instead of criticising them for being different, companies are capitalising on millennial traits such as embracing technology, willingness to work together, enthusiasm to network and eagerness to improve with peer learning and motivation. These new authentic leaders demand a different vision for leadership and call for a change in traditional perceptions and mindset about management.
As the workforce shifts from the old paradigm to the new, the construction industry is beginning to pay more attention to project leadership. As the saying goes ‘People will work 8 hours a day for a job they love, 12 hours for a boss they love and 24 hours for a mission that they buy into.’
Globalisation and the rapidly evolving nature of construction have demanded leaders employ different leadership behaviours, abilities and techniques. This new breed of leader holds positive values, leads from the heart, sets high levels of ethics and integrity, and go beyond their personal interests for the welfare of their teams. These young leaders capitalise on the environment of trust and are skilled at motivating people to achieve challenging tasks.
A company that has been at the forefront of growing strong young leaders is the family owned Australian company, Hutchinson Builders. Hutchinson Builders or ‘Hutchies’ was established in 1912, it is considered as one of the most influential businesses in the country having an inherent understanding of developing innovative leaders and decades of experience applied to achieve a larger purpose in each of their managers and projects.
Traditional qualities such as intelligence and experience were important traits used to develop leaders for tomorrow’s building industry. However, Hutchies also place particular importance on the relationship between interpersonal skills and empathy as key behaviours to fostering young industry executives.
Hutchinson Builders Site Manager Joe Jacobsen is an example of a new generation of leader. Joe has been with the organisation for 5 years and has worked his way up conventional channels through hard work, focus and persistence. Unlike traditional leaders Joe offers many of the qualities that Gen Y provides. Hutchies capitalisation in their emerging leader’s growth and development is seen as a solid investment in their workforce and vision because high potential employees like Joe represent the future of the organisation adding to their proven structure and unity across the company.
Joe’s interest in the construction industry started during the time he spent growing up on the Gold Coast. “I always had an interest in the building industry. I loved the possibilities and freedom it offered, working with the projects from the ground up gives you immense satisfaction, where I take great pride in the details and design quality points.”
Employers can best demonstrate their investment in their future leaders by offering training and development, a clear career path and ongoing coaching and feedback. Leadership is a learnable skill and if construction companies want the next generation to be great leaders, employers have to show them a new way to achieve it.
This rang true for Joe, where leadership wasn’t an obvious goal during his time starting out. Hutchies management quickly identified Joe’s natural skill and ability to lead a team, assisting with his progression by providing more responsibilities and challenges with every new project. Joe believes that being a part of the Hutchies family gave him the chance to understand every aspect of the business by working his way up.
"The process of becoming a leader is identical or very similar to the process of becoming a fully balanced person.” –Joe Jacobsen
The new generation of industry leader possesses certain characteristics. Becoming a leader requires a certain mindset and construction companies are starting to emphasise the need to empower new young talent. Considering aspects of great leadership, Joe says, “I believe the best leadership qualities are excellent communication, consistent management and being able to create an environment for your team to trust you.”
Award-winning author of six books, including Leadership Sales Coaching, Jason Forrest’s article talks about ‘Becoming a Great Leader Starts With Building Trust.’
Jason says, “Think about the areas in your life that generate the most passion and commitment from you. For me, it’s the belief that I create my own success. I believe it so wholeheartedly that I never accept an excuse or victim mindset from myself, my kids or my employees. I can’t expect my team to buy into this concept if I don’t believe it for myself.”
Jason adds “A strong belief brings emotion with it. Emotion is necessary to create buy-in. Think about it: Your favourite movies are the ones that make you laugh, cry or want to throw your popcorn at the screen. Emotion makes us care. When we care, we can ask our team to care without compromising our integrity. This positions the team to reach the company’s goals.”
Gen Y leaders have the ability to let go and guide their team to grow within new and wide-ranging roles and responsibilities. Teams want to feel valued and challenged; they want to be trusted and given the freedom to learn within the job. These young leaders that stretch themselves to develop and take on more advanced duties should be given the opportunity to further accelerate their advancement. It boils down to the right kind of leaders continuously creating new opportunities for their team and learning from the mistakes of those who came before them.
The shortcomings which previous leaders presented had now opened up an opportunity to reinvent the industry. The use of old fashioned procedures and attitudes as well as redundant management skills provided the experience needed for young leaders to create an alternative leadership solution.
During initial training Joe experienced firsthand the types of qualities ineffective leaders used which included inadequate communication, self-interest and lack of delivery. Joe says, “Leaders need to learn, ask and listen and most importantly lead by example. I believe it’s a sign of weak leadership to ask others to do things that you’re not prepared to do. You can’t tell others to always improve if you’re not demonstrating ongoing improvement yourself.”
Joe thinks the biggest challenge facing new leaders in construction isn’t just about obtaining the right information, time management with contractors and delivering projects on time. The new challenge is also embracing technology, be willing to take risks but having a clear plan, maintaining positive morale as well as having the ability to read people and being able to hold an open conversation with your team.
Today’s young construction leaders have tremendous untapped potential but to access it and become “balanced” they do need guidance on ‘self-skills’ such as face-to-face communication, work ethic and professional patience. It has a lot to do with authenticity. It is largely the fact that you cannot truly lead unless you are skilled in self-management. The essence of Gen Y leaders is placed firmly on issues of character and self-awareness. Hutchinson Builders is providing that guidance and support for the future construction leaders. Young authentic leaders that strive to care, believe and be fair.
"Nobody ever got muscles by watching me lift weights. Leaders must be committed to making change happen for themselves.” - Arnold Schwarzenegger
(Hutchinson Builders site foreman Joe Jacobsen with site manager Cody Harris, Woolworths supermarket on Waterson Way, Airlie Beach QLD)
Emma Read- Pop Media Consulting